Yes, you can request direct assistance to help you use Osortoo.
Our team offers support for setup questions, technical issues, and feature guidance.
Requesting a demo
You can schedule a demo to understand how the platform works and see the main features in action.
A member of our team will walk you through:
- creating a giveaway
- importing comments
- applying filters
- drawing winners
- exporting data
The demo is available for users who want a guided introduction before hosting their first contest.
Getting personal help
You can contact our support team at any time.
We can help you:
- resolve connection issues
- check your Facebook or Instagram setup
- troubleshoot giveaway errors
- understand the rules of each platform
- prepare your draw correctly
We reply as soon as possible and guide you step by step when needed.
When personal help is recommended
Personal assistance is useful when:
- your Facebook or Instagram account does not link properly
- your comments do not load
- your giveaway involves multiple posts
- you are preparing a giveaway for a client
- you want to verify that everything is ready before the draw
How to contact us
Use the support form or email indicated on our Support page.
Provide details about your issue or your project so we can help you efficiently.
Summary
You can request a demo or personal assistance at any time.
Our team can guide you through setup, answer your questions, and help you run a smooth giveaway.