Troubleshooting

Yes! The Multi-Platform Picker lets you combine entries from all platforms in a single draw. Just sign up for free at osortoo.com and start growing your business today.
Large comment volumes can slow down the process. Try refreshing; if the issue persists, contact support for optimization.
Check that your post is Public and permissions are correctly granted. If all looks fine, contact [email protected] for resolution within 24 hours.
Ensure that your Instagram is a Professional (Creator or Business) account, linked to a Facebook Page you manage, and that you have refreshed your social connections in your Osortoo dashboard.
Yes. During Facebook authorization, select All Pages you manage so you can switch between them easily within Osortoo.
Make sure you are logged into the correct account, have your profile set to Public, and granted all permissions. If issues continue, reconnect via an incognito window or another browser.
You can directly contact us through the on-web-chat and talk to our operators.You can write us at [email protected] You can send us a snail mail at our address: 9250 Park...
No you can’t. That’s why we have confirmation dialogue popping up when you try to delete your project/event. So please be careful.