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Getting Started
General (
12
)
How to delete an account
When should I prepare my draw?
Do I need to install anything on my computer?
Why time zones are required when signing up?
Signing In
Resetting a password
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Plan Features (
4
)
STARTER PLAN
PRO PLAN
BUSINESS PLAN
FREE PLAN
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Billing (
9
)
How to update your billing adress
Is the payment of the Osortoo plan fully secured?
Where can I find my receipt / invoice?
How to change my Credit Card?
My payment failed
When will my subscription renew?
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Tools
Social Media Picker (
13
)
Can Osortoo publish on my social networks?
What types of posts are supported by Osortoo?
Can we mix participants from multiple platforms and/or publications?
I published the same post on several social networks, how many posts are counted?
What information do I get when I export the comments in Excel format?
Can I use Osortoo with personal social network accounts?
Contests (
7
)
Import entries
Weights
Entries, participants
Set up Prizes
How to delete a project?
Layout and theme customization
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Help
Troubleshooting (
2
)
How to get in touch with us?
I have deleted a project/event. Can I recover it?
Legal (
1
)
Overview