Yes, Osortoo offers full support in English. Our support team can assist you with all questions related to giveaways, account access, billing, or technical issues directly in English.

You can contact us at any time and receive a response in English.

1. How to request support in English

You do not need to request anything special—English is available by default.

To contact us:

📧 [email protected]

Send your message in English, and our team will reply in English.

2. What we can help you with (in English)

Our English support team can assist with:

• Facebook and Instagram connection issues
• Instagram post and comment retrieval
• giveaway setup and filters
• exporting participants
• billing, invoices, and payments
• account recovery and login issues
• technical errors or API problems
• multi-platform giveaways

You can request clear instructions, troubleshooting steps, or detailed explanations in English.

3. Availability

English support is available during regular support hours. Responses are sent as quickly as possible based on ticket volume.

4. Resources available in English

You have access to:

• English Knowledge Base articles
• English email support
• step-by-step guides
• troubleshooting instructions
• feature documentation

New English resources are added regularly.