You can reach Osortoo Support quickly through our dedicated email channel. Our team responds as fast as possible and can assist you with giveaways, account issues, billing, and technical problems.
Below are the best ways to get fast assistance.
1. Email support (fastest response)
The quickest way to get help is to email us directly:
This channel is monitored continuously during support hours. Our team answers messages in the order they are received.
2. Include useful information to speed up the response
The more details you include in your message, the faster we can help you. Add the following information when possible:
- your Osortoo account email
- the giveaway link (if applicable)
- the social platform (Facebook, Instagram, YouTube)
- screenshots of the issue
- the exact error message
- your device (desktop/mobile)
- your browser name (Chrome, Safari, etc.)
This allows us to identify the problem quickly without asking for extra details.
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