If you did not receive the download link for your draw video, the issue usually comes from email delivery settings, browser restrictions, plan limitations, or delays in video generation. Osortoo...
Draw winner videos can be deleted automatically for several reasons related to storage limits, account activity, and giveaway management. Osortoo keeps videos available as long as possible, but certain conditions...
Your draw winner video may be missing for several reasons.Osortoo generates the video automatically during the draw, but certain conditions must be met for the video to appear or download...
You can reset your Osortoo account by clearing your giveaway data, deleting projects, and removing stored information. Osortoo does not offer a single button for a full reset, so the...
You can clear your account history in Osortoo by deleting projects, removing giveaway data, and resetting stored information. Osortoo does not include a “one-click full reset,” so you must clear...
Osortoo allows you to delete the history of a giveaway when you want to clear your data, remove past results, or prepare a fresh draw. When you delete a giveaway,...
Osortoo offers several filtering options to help you manage your giveaway entries. Some filters depend on the platform’s API capabilities, while others are always available.Below is a clear explanation of...
An Excel export may show fewer comments than the number displayed on Instagram, Facebook, or YouTube. This difference comes from platform rules, privacy restrictions, and API limitations. Osortoo includes every...