If Osortoo is unable to retrieve comments from your YouTube video, the issue usually comes from video privacy settings, missing YouTube permissions, API limits, or restrictions applied to the video...

Osortoo provides several filters to help you organize participants and select winners fairly during an Instagram giveaway.These filters work on the comments collected from eligible Instagram posts and allow you...

If the number of comments exported from Osortoo is lower than the number displayed on Instagram, this is normal and expected. Instagram counts every interaction as a “comment,” while Osortoo...

If Osortoo does not display all the comments from your Instagram post, the issue usually comes from the Instagram–Facebook connection, user privacy restrictions, API limitations, or the comment type.Several conditions...

Facebook loading errors can appear when creating a giveaway, importing comments, or connecting your Page. These errors usually come from permission issues, Page access problems, browser restrictions, or expired Facebook...

If Osortoo is not retrieving comments from your Facebook post, the issue usually comes from missing permissions, Page access problems, post type limitations, or API restrictions. You can follow the...

If nothing happens after you enter your giveaway name and click to continue, the issue usually comes from missing permissions, Page access problems, or a browser restriction that prevents Osortoo...

If the Facebook giveaway does not load after clicking “Confirm”, the issue usually comes from missing permissions, Page access problems, or browser restrictions. You can follow the steps below to...