When a giveaway project is deleted in Osortoo, the deletion is permanent. Projects cannot be restored once they are removed from your dashboard. This includes all associated data such as...

When a giveaway has a very high number of comments, Osortoo may take longer to load data or may block the next step during import or winner selection. This behavior...

A giveaway may stay stuck on “In Progress” when Osortoo cannot finish loading comments or complete the drawing process. This usually comes from platform API delays, browser issues, or incomplete...

If Osortoo freezes right after you log in, the issue usually comes from browser settings, extensions, cached data, or temporary platform loading problems.The points below explain every possible cause and...