Yes, Osortoo offers support in French. If you prefer to communicate in French, our team can answer all your questions and assist you with giveaways, account issues, billing, or technical troubleshooting.
You can request French support at any time.
1. How to request support in French
You can contact us directly and mention that you want help in French.
Your message can be in French or English.
Our team will reply in French when requested.
2. What we can help you with (in French)
Our French-speaking support team can assist with:
- Facebook and Instagram connection issues
- giveaway setup
- comment imports
- filters and data organization
- billing, invoices, and payments
- account access problems
- troubleshooting errors
- feature questions
You can ask for explanations, screenshots, or detailed steps in French.
3. Availability
French support is available during normal support hours.
We respond as quickly as possible depending on ticket volume.
4. Additional resources in French
We also offer:
- Knowledge base articles in French (coming soon)
- tutorial videos (planned)
- step-by-step guides
These resources will help you manage your giveaways more easily if you prefer French instructions.