You can change your Osortoo subscription at any time. Upgrades take effect immediately, while downgrades apply at the end of your current billing cycle. The steps below explain how to switch plans and what happens when you do.
1. How to upgrade your plan
Upgrading gives you immediate access to higher-tier features such as full exports, video downloads, and multi-platform capabilities.
Steps to upgrade
- Log in to your Osortoo account
- Go to My Profile
- Click Billing
- Select Change Plan
- Choose the plan you want
- Confirm the upgrade
What happens after upgrading
- the upgrade activates instantly
- your payment method is charged a prorated amount
- your billing cycle resets to the date of your upgrade
- all premium features become available right away
You do not lose any existing data or giveaways.
2. How to downgrade your plan
Downgrading reduces your subscription level.
The downgrade does not happen immediately.
It applies at your next renewal date.
Steps to downgrade
- Log in to your Osortoo account
- Go to My Profile
- Click Billing
- Select Change Plan
- Choose a lower plan
- Confirm the downgrade
What happens after downgrading
- your current plan stays active until the end of your billing cycle
- premium features remain available until your renewal date
- your account switches to the lower plan when the cycle ends
No additional payment is taken during the downgrade process.
3. Important notes about plan changes
Upgrades
- immediate activation
- prorated charge
- new billing date
- full feature access
Downgrades
- apply at next renewal
- no immediate change
- premium features remain active until the cycle ends
Your projects stay safe
Changing plans does not delete:
- giveaways
- participants
- draw videos
- filters or settings
Your data stays intact.
4. How to check your active plan and renewal date
You can view your subscription details at any time.
Steps:
- Go to My Profile
- Click Billing
- See your current plan, renewal date, and payment history
This page shows your full billing status.
Summary
You can upgrade or downgrade your Osortoo plan at any time:
- Upgrades: immediate, prorated, reset billing date
- Downgrades: applied at the next renewal, no interruption
- Data: never deleted during plan changes
- Billing section: shows your current plan and renewal date
Osortoo keeps your giveaways active throughout the entire process.
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