How to Upgrade or Downgrade a Plan

You can change your Osortoo subscription at any time. Upgrades take effect immediately, while downgrades apply at the end of your current billing cycle. The steps below explain how to switch plans and what happens when you do.

1. How to upgrade your plan

Upgrading gives you immediate access to higher-tier features such as full exports, video downloads, and multi-platform capabilities.

Steps to upgrade

  1. Log in to your Osortoo account
  2. Go to My Profile
  3. Click Billing
  4. Select Change Plan
  5. Choose the plan you want
  6. Confirm the upgrade

What happens after upgrading

  • the upgrade activates instantly
  • your payment method is charged a prorated amount
  • your billing cycle resets to the date of your upgrade
  • all premium features become available right away

You do not lose any existing data or giveaways.

2. How to downgrade your plan

Downgrading reduces your subscription level.
The downgrade does not happen immediately.
It applies at your next renewal date.

Steps to downgrade

  1. Log in to your Osortoo account
  2. Go to My Profile
  3. Click Billing
  4. Select Change Plan
  5. Choose a lower plan
  6. Confirm the downgrade

What happens after downgrading

  • your current plan stays active until the end of your billing cycle
  • premium features remain available until your renewal date
  • your account switches to the lower plan when the cycle ends

No additional payment is taken during the downgrade process.

3. Important notes about plan changes

Upgrades

  • immediate activation
  • prorated charge
  • new billing date
  • full feature access

Downgrades

  • apply at next renewal
  • no immediate change
  • premium features remain active until the cycle ends

Your projects stay safe

Changing plans does not delete:

  • giveaways
  • participants
  • draw videos
  • filters or settings

Your data stays intact.


4. How to check your active plan and renewal date

You can view your subscription details at any time.

Steps:

  1. Go to My Profile
  2. Click Billing
  3. See your current plan, renewal date, and payment history

This page shows your full billing status.


Summary

You can upgrade or downgrade your Osortoo plan at any time:

  • Upgrades: immediate, prorated, reset billing date
  • Downgrades: applied at the next renewal, no interruption
  • Data: never deleted during plan changes
  • Billing section: shows your current plan and renewal date

Osortoo keeps your giveaways active throughout the entire process.


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