You can access your receipts and invoices directly from your Osortoo account. Every successful payment generates a receipt, and every completed billing cycle generates an invoice.Follow the steps below to...

You can update your billing address at any time. A correct billing address ensures that your invoices are generated properly and that your payment method is accepted without issues.Follow the...

You can update your credit card at any time to ensure your subscription renews without interruptions. Updating your card replaces your previous payment method and applies to all future charges....

If your invoice was not generated after your payment, the issue usually comes from billing information, payment validation delays, or technical restrictions in your account. Osortoo creates invoices automatically for...

If you were charged for a plan but still do not have access to your subscription features, the issue usually comes from account activation, payment processing delays, or login problems.The...

Your payment may fail for several reasons related to your bank, your card, or the payment gateway. Osortoo alerts you when a payment cannot be processed and gives you time...

Osortoo offers refunds in specific situations. Refund eligibility depends on the type of issue, how recent the payment is, and whether the service could be used normally. The points below...

You can request a refund for your Osortoo subscription in specific situations. Refunds depend on your plan, your payment date, and the reason for the request. The steps below explain...

Osortoo offers several subscription plans designed for different giveaway needs. Each plan gives you access to specific features, limits, and tools that help you create, manage, and analyze your social...

You can cancel your Osortoo subscription at any time. Canceling stops all future renewals, and your plan remains active until the end of the current billing cycle. The steps below...